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Pan Pacific Orchard Hotel Singapore, Singapore
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Key details
About the Hotel
10 Claymore Road,
Singapore,
Singapore,
229540,
Pan Pacific Orchard is a luxurious 5-star Singapore hotel nestled in a verdant sanctuary, offering exceptional accommodations and a variety of on-site amenities. Enjoy direct pool access from select rooms and indulge in dining options featuring Mediterranean cuisine and local delicacies.
Rooms & Amenities
Each of the 206 artfully-designed rooms at Pan Pacific Orchard features modern amenities such as a flat-screen TV, minibar, and air conditioning, with select suites offering sprawling balconies that provide stunning views of lush gardens and the cityscape. Feel on Cloud Nine in the Cloud Terrace Suite, outfitted with a living room, pantry, and a bath with a view.
Dining Options
Dining at Pan Pacific Orchard includes Mosella, which fuses vibrant Mediterranean flavours, and Florette, a champagne and oyster bar offering a luxurious experience. Guests can enjoy in-room dining featuring local and international favorites and partake in a notable breakfast buffet.
Leisure & Services
Guests can unwind at the outdoor pool with a 0 miles free-form design or recharge at the St Gregory Spa with luxury treatments. The Pacific Club Lounge offers exclusive all-day refreshments and evening cocktails, enhancing the leisure experience at this urban sanctuary.
Location & Transportation
Conveniently connected to numerous transportation options, including Orchard Subway Station within an 8-minute walk, Pan Pacific Orchard is near significant attractions such as ION Orchard and Singapore Botanic Gardens. The hotel offers complimentary parking for guests and is situated within the vibrant lifestyle atmosphere of the Orchard Road shopping belt.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
142 Owen Road 2nd branch is at basement Palais Renaissance Orchard Road.
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Clean rooms
Service responsiveness
Dining availability
8.4/10
Great
Rooms
8.5
Location
9.3
Service
8.2
Dining
8.0
Guest reviews
8.4/10
based on 6 reviews
8.5
8.5/10 based on 1962 reviews
Richard
United States of America,
May
2024
8.4/10
Staying at the Pan Pacific for 3 nights in March was a great experience. The rooms were perfect for our needs, with a good size and well-appointed amenities, including a comfortable king-size bed and ample storage space for our belongings. The location was unbeatable, right in the heart of Singapore's bustling shopping area. While the service was friendly, there were some opportunities for improvement, especially in terms of responsiveness. Dining options were fantastic but booking for popular times could be challenging.
Rooms
9.0
The rooms were fine and understandable for the price, offering a good size and well-appointed features.
Service
7.0
The staff at the front desk, like Jatin and Roxanne, were friendly and helpful, but there may be room for improvement in terms of responsiveness and hotel knowledge.
Location
10.0
The hotel's location near Orchard MRT and the main shopping area was strategic, providing easy access to malls, restaurants, and major attractions.
Dining
8.0
The dining options at the hotel were fantastic, offering a great spread with exceptional customer service; however, availability for popular times could be better managed.
Facilities
8.0
The hotel's facilities were well-maintained and met our needs during the stay.
Great location
Service responsiveness
Emily
United Kingdom,
January
2024
9.0/10
My stay at the hotel was truly delightful. The rooms were plush, and the bed was exceptionally comfortable. We were pleasantly surprised with a welcome basket of fruit and quality champagne shortly after our arrival. In a 3-star property, this level of luxury was impressive. However, the price could be a bit steep for some travelers.
Rooms
9.0
The rooms were plush with the bed being very comfortable, and we even received a welcome basket of fruit and quality champagne.
Service
9.0
The service was outstanding. The chef cooking eggs at the breakfast buffet was very helpful, and the front door staff in the lobby lounge were fantastic, friendly, and full of valuable information. They truly made our stay special.
Location
10.0
The location couldn't have been better. We traveled with our children and were given interconnecting adjacent rooms, providing us peace of mind. It was convenient, accessible to Orchard Road and the commercial center, with public transport within walking distance.
Dining
8.0
The dining experience was good overall, with a good variety and different menus offered during our stay. The only downside was the consistently overcooked bacon each morning.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay. The hotel truly delivered on what they promised.
convenient location
overcooked bacon
William
United States of America,
August
2023
8.6/10
The hotel is conveniently located within a short walk to Orchard Street, making it perfect for shopping and exploring. The rooms are spacious and well-furnished, providing a comfortable stay, although some furniture feels a bit outdated. The dining options offer a great variety of dishes, but prices can be on the higher side at times.
Rooms
8.0
The room I stayed in was extremely spacious and comfortable for two. The bathroom was a highlight with both a relaxing bath and an impressive walk-in wet room shower. However, the overall decor felt a bit dated with old furnishings reminiscent of the 80s.
Service
9.0
I never had to show my ID during check-in, and the staff greeted us warmly, providing a nice room. The chamber staff was attentive to our needs, ensuring a pleasant stay overall.
Location
10.0
The location is superb, just a short stroll away from the bustling Orchard Road where you can find a plethora of restaurants, shops, and MRT Stations nearby. It's very convenient for exploring the city.
Dining
7.0
The dining experience was fantastic with a wide array of options including fruits, cheeses, meats, pastries, and local dishes. The buffet breakfast was delicious, although the prices were a bit steep at times.
Facilities
The hotel offers great facilities, including room service, dry cleaning, housekeeping, laundry services, and even a welcome drink upon arrival. However, the dining prices may not always align with the choices available.
Tom
United States of America,
July
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were clean, comfortable, and tastefully furnished. The bed was firm to my exact preference. The location is perfect for exploring Singapore, so close to main shopping areas like ION and Shaw Centre. The service was excellent, with friendly and helpful staff. The dining experience was very good with a variety of selections, including the famous 'Penang noodle'. The facilities were top-notch, providing everything I needed for a pleasant stay.
Rooms
9.0
The room, specifically the 'Queen Deluxe' room I stayed in was tucked into a cozy corner of the building and was very sufficient for my needs. The option to upgrade to a spacious suite was a great choice.
Service
8.0
The staff made sure to understand all my needs during my stay and were very friendly. However, there is room for improvement in communication.
Location
9.0
The location of the hotel is strategic, being near shopping malls, restaurants, and even cheaper dining options. However, the noise from the club nearby at 4 am was a minor disturbance.
Dining
8.0
The dining options were very good, providing a variety of selections including the famous 'Penang noodle'. The spread at the hotel was satisfying every day, especially in the Club Lounge.
Facilities
9.0
The facilities at the hotel were excellent, offering services like room service, dry cleaning, housekeeping, laundry, and even a welcome drink.
Sara
United Kingdom,
May
2023
8.4/10
The hotel is conveniently located near Orchard Road, offering spacious rooms with well-equipped amenities and friendly service. The dining experience is excellent, while some areas might benefit from updates and better cleanliness standards.
Rooms
8.0
The rooms are big, well equipped, and well serviced, with your own coffee machine/tea available at all times.
Service
9.0
The staff, including Roy, Christina, and the other team members, are all so friendly and ensure a pleasant stay.
Location
8.0
The hotel is just a block from Orchard Road and in a nice, quiet area, perfect for both leisure and business travelers.
Dining
9.0
The dining experience is delightful with a wide range of quality foods and drinks, offering excellent variety and service.
Facilities
8.0
The facilities are well-maintained and offer everything needed for a comfortable stay.
Barry
United Kingdom,
May
2023
7.8/10
My stay at the hotel was fantastic! The rooms were clean, comfortable, and well-equipped. The location was perfect, close to all the action on Orchard Road. The dining experience was excellent, especially the made-to-order omelets. Overall, a great value for money.
Rooms
8.0
The rooms were clean, well-outfitted, and had a king-size bed. Would have preferred extra lighting though.
Service
7.0
The service was top class, with hot coffee always ready for the wake-up call. However, the concierge lacked knowledge and greetings during check-in.
Location
9.0
The hotel is ideally located near Orchard Road, perfect for shopping and food courts. A great stopover spot!
Dining
8.0
The dining experience was excellent, especially with fresh cooked-to-order omelets. However, might suffer from trying to cater to too many tastes.
Facilities
7.0
The facilities were nice but limited in terms of workout equipment. The hotel is small, so it can get crowded.